Returns & Exchanges
At Savage Raven by Skull & Co., we stand behind our premium electronics and gaming gear with a 30-day satisfaction guarantee. If your equipment doesn't meet your performance standards, we offer a streamlined return process to get you back in the game.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the electronics in their original manufacturer packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your box, ensuring any previous shipping barcodes are completely covered.
- 4.Inspection and Refund
Once our technical team verifies the condition of the hardware at our warehouse, your refund will be processed to your original payment method within 5-7 business days.